SIR40316 - Certificate IV in Retail Management
This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.
These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.
This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.
Testamur to be awarded
On successful completion of the entire course, you will be awarded a nationally SIR40316 Certificate IV in Retail Management testamur with an academic transcript listing the units completed. On successful completion of some units but not the full course, you will be awarded an academic transcript with units completed.
Duration: 18 months
Possible job titles include: Team Leader, Retail Supervisor, Assistant Manager, Department Manager, Store Manager
Course Requirements
11 units must be completed:
- 7 core units
- 4 elective units
Course Units
Core Units
SIRRRTF002 Monitor retail store financials
SIRXCEG004 Create a customer-centric culture
SIRXHRM002 Maintain employee relations
SIRXMGT002 Lead a frontline team
SIRXRSK002 Maintain store security
SIRXSL003 Achieve sales results
SIRXWHS003 Maintain workplace safety
Elective Units
The most common electives will be selected upon enrolment.