SIT20322 - Certificate II in Hospitality

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

 

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Testamur to be awarded

On successful completion of the entire course you will be awarded a nationally recognized SIT20322 Certificate II in Hospitality testamur with an academy transcript. On successful completion of some units but not the full course, you will be awarded an academy transcript listing the units completed. You can use this qualification to gain credit for part of Certificate III and IV in Hospitality or a range of other qualifications at Cert III or IV levels.

Pre-requisite:

The course requires a good level of literacy-speaking, reading and comprehension and writing.  These skills are necessary for a person working in a hospitality role. 

Possible job titles include: bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter, room attendant

Course Requirements

12 units must be completed:

  • 6 core units
  • 6 elective units

Duration: 12 months

Course Units

Core Units

BSBWOR203 Work effectively with others

SITHIND002 Source and use information on the hospitality industry

SITHIND003 Use hospitality skills effectively

SITXCCS003 Interact with customers

Elective Units

The most common electives will be selected upon enrolment.