SIT20322 - Certificate II in Hospitality
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Testamur to be awarded
On successful completion of the entire course you will be awarded a nationally recognized SIT20322 Certificate II in Hospitality testamur with an academy transcript. On successful completion of some units but not the full course, you will be awarded an academy transcript listing the units completed. You can use this qualification to gain credit for part of Certificate III and IV in Hospitality or a range of other qualifications at Cert III or IV levels.
Pre-requisite:
The course requires a good level of literacy-speaking, reading and comprehension and writing. These skills are necessary for a person working in a hospitality role.
Possible job titles include: bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter, room attendant
Course Requirements
12 units must be completed:
- 6 core units
- 6 elective units
Duration: 12 months
Course Units
Core Units
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
Elective Units
The most common electives will be selected upon enrolment.